over 27 years of experience, helping your buesiness to grow.
MG Hospitality Training & Development
My name is Maged Gharib and I work with a team of professional Trainers (American/Egyptian) specialized in Hospitality Training and Development, over 27 years of experience in the hospitality training. 17 years of witch with Starwood Worldwide Corp as director of Training and Development in the Middle East Region, 5 years of human resources director in the Gulf region, was charge of Six Sigma training as a Master black belt Africa and Middle East, pre-opend several Sheraton Hotel in the region and helped with developing the management team.
My hospitality management consultancy focuses on the following training topics/programs and please contact us for more details :
@ How to deal with Sexual Harassment at workplaces.
@ Workplace Ethics awareness.
@ Time Management
@ Achieving Excellent Service
@ Coaching Skills
@ Empowerment
@ F&B Suggestive Selling
@ Handling Guest Complains
@ Leadership's Principles
@ Motivation
@ Quality Awareness
@ How to Avoid Stress
@ Teambuilding
@ Sales Suggestive Selling
@ Working Smarter
@ Improving Communication Skills
@ Grooming International Standards (Personal Hygiene)
@ Telephone etiquette
Based on numbers of participants, plus travel expenses, accommodations and facilities.
Learn MoreI - Guest Contact Level Courses: A – Hospitality Training Course: Course 1 :- ACHIEVING EXCELLENT SERVICE Course 2 :- HANDLING COMPLAINTS Course 3 :- F&B SUGGESTIVE SELLING Course 4 :- Grooming Standards Sessions Course 5 :- SALES SUGGESTIVE SELLING SKILLS B – Service Training: Course 1 :- Food & Beverage Sequence of Service Course 2 :- Body Language Course 3 :Telephone manners & techniques Course 4 : Introduction to Green Hotels Course 5 :- HOSPITALITY / HOTEL MANAGEMENT II – Supervisory & Middle Management Level Courses: Course 1 :- EMPOWERMENT Course 2 :- LEADERSHIP PRINCIPLES Course 3 :- MOTIVATION Course 4 :- BEYOND BRAINSTORMING Course 5 :- WORKING SMARTER III - Managerial Level Courses: Course 1 :- TIME MANAGEMENT Course 2 :- COACHING Skills Course 3 :- QUALITY AWARENESS Course 4 :- STRESS MANAGEMENT Course 5 :- TEAMBUILDING
Learn MoreMG Training & Development Consultants E-mail : MG.hospitality.training@outlook.com Cairo Office Mobile: +2011 400 6 55 11 Office : +202 26 300 135
