OUR COSTS

Based on numbers of participants, plus travel expenses, accommodations and facilities.

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OUR TRAINING PROGRAMS

I - Guest Contact Level Courses: A – Hospitality Training Course: Course 1 :- ACHIEVING EXCELLENT SERVICE Course 2 :- HANDLING COMPLAINTS Course 3 :- F&B SUGGESTIVE SELLING Course 4 :- Grooming Standards Sessions Course 5 :- SALES SUGGESTIVE SELLING SKILLS B – Service Training: Course 1 :- Food & Beverage Sequence of Service Course 2 :- Body Language Course 3 :Telephone manners & techniques Course 4 : Introduction to Green Hotels Course 5 :- HOSPITALITY / HOTEL MANAGEMENT II – Supervisory & Middle Management Level Courses: Course 1 :- EMPOWERMENT Course 2 :- LEADERSHIP PRINCIPLES Course 3 :- MOTIVATION Course 4 :- BEYOND BRAINSTORMING Course 5 :- WORKING SMARTER III - Managerial Level Courses: Course 1 :- TIME MANAGEMENT Course 2 :- COACHING Skills Course 3 :- QUALITY AWARENESS Course 4 :- STRESS MANAGEMENT Course 5 :- TEAMBUILDING

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CONTACT US

MG Training & Development Consultants E-mail : MG.hospitality.training@outlook.com Cairo Office Mobile: +2011 400 6 55 11 Office : +202 26 300 135

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